Is my account information and personal information safe
with you?
We work with the highest security solutions for payment over the
Web.
What payment options do I have if I shop
online?
When you shop at Fazenda do Brasil , you can choose to pay for
your goods cash on delivery or by certified credit check on invoice
via Klarna AB
(Klarna is availableonly for Swedish customers at this
moment)
Read more about Klarna's services at www.klarna.com
Can I shop and pay via installments at Fazenda do
Brasil?
Fazenda do Brasil offers Klarna invoice and Klarna account for our
Swedish customers read more about Klarna under Payment Options or
at Klarnas website.
What is the delivery time for my products?
Normal production and delivery of our furniture and furnishing
products is 4-7 weeks depending on the product, couches and sofas
have longer delivery time than tables and chairs. Since our
suppliers manufacture every piece on order the production time is
usually 30 days and subsequent transport by sea freight 3-4 weeks
from Brazil to customers in Europe.
Obeserve that all delivery times are approximate ,delays outside
Fazenda do Brasil AB control can occur.We are also reserving
against any out of stock for certain products.
Fazenda do Brasil offer home delivery and
installation?
Fazenda do Brasil can at the customer's expense arrange home
delivery and installation.
Can I buy products and have them shipped outside of
Sweden?
Fazenda do Brasil supply throughout Europe and Scandinavia.
Send email or call us to request a quote on shipping prices and
delivery times.
We can also deliver to countries outside of Europe, please contact
us for more information.
Fazenda do Brasil leave a guarantee?
We follow the Swedish Consumer Sales Law and the Company sales
law in Sweden.
In the event of a dispute, a Swedish court shall decide the
matter.
What opening hours can we contact Fazenda do
Brasil?
Fazenda do Brasil has office hours 9:00 a.m. to 19:00 (Swedish
time)
Phone: 072-556 02 56 or +55 11 3066-2569
I have entered the wrong address when ordering, what shall I
do?
Contact Customer Service immediately with the correct
information at info@fazendadobrasil.com
Or call us at: 072-556 02 56 or +55 11 3066-2569
Can Fazenda do Brasil send catalogs in paper format?
If you wish to receive catalogs in printed version contact us by
phone or email.
We provide through our website all supplier catalogs in pdf
version for download.
Adobe Acrobat Reader or Apple's preview program must be
installed in your computer in order to read the catalogs.
I want to buy a product I've seen in Fazenda do Brasil's
website that are not available in stock.We would also like to order
special made furniture is this possible?
Fazenda do Brasil can by request from the customer leave a quote
for goods not in stock as well as custom-made products.
Fazenda do Brasil takes no responsibility for exchange rate
fluctuations and other factors which may cause increased costs.
e-mail: info@fazendadobrasil.com
Phone: 072-556 02 56 or +55 11 3066-2569
We wish you welcome with your order or quotation request!